Raise a Request

Common FAQs

  • I paid, but my account has not yet been created. What do I do?

    This could occur if the payment gateway holds your funds but has yet to credit the company account. Do not worry; once the funds have been credited to the company account, your account will be created and you will be notified via email. Otherwise, the payment gateway will refund your funds according to its policies.

  • Despite the fact that it has been so many days, I still have not received my refund. What do I do?

    This could happen if your funds are held by the bank/payment gateway. It will be refunded in accordance with the bank/payment gateway terms and conditions.

  • I misunderstood the company service and/or paid by mistake. Can I receive a refund?

    The subscription plan payment is only refundable under the company cancellation and refund policy.

  • Despite being shown pre-approved loan offers based on my eligibility, I did not get one.Why?

    Please read the company’s terms and conditions to get a clear understanding of what a pre-approval loan offer is.

  • Who qualifies for a GST return?

    Anyone who updates their GST information through the portal will receive a GST return.

  • I have changed my mind and no longer wish to use the company services. Can I get a refund?

    The subscription plan payment is only refundable according to the company cancellation and refund policy.

  • I am not happy with the company service. What do I do?

    We request you to kindly call the company on +91-87874-98489 between 10 AM to 5 PM- Monday to Saturday (only business days). Allow us to discuss your concerns, and we will ensure that you receive the best solutions possible.

  • What happens if I accidentally make multiple payments? Do I qualify for a refund?

    If you accidentally make multiple payments, you are entitled to a refund. You can request a refund within 48 hours of making the payment via the website Raising A Request section or by calling the company registered contact number.

  • Can I get a refund if I buy subscriptions or memberships from multiple companies in your group?

    If a customer purchased Subscriptions/Memberships from several companies in our group, they are eligible for a refund. You can request a refund within 48 hours of payment by visiting the website Raising A Request section or calling the company registered phone number.